Sometimes you have a whole bunch of plugins to install. No reason to keep your screen busy, you can script it, here’s how.[Read More]
Building reports via URL
Building reports via the URL can be really useful when you don’t want to ensure a report exists or hasn’t been modified, but documentation is pretty lacking on it.[Read More]
Disabling the order confermation dialog in SP
This is the first thing I was asked to do as the dialog is not what some of my stake holders wanted.[Read More]
Impersonating via sys_id
Sometimes you’ll have many people with the same name… Don’t judge my users. You also sometimes need to impersonate the user. Did you know you can impersonate by pasting the
sys_id? I didn’t.
Quick Guide: Madrid
Here’s my take of whats new with Madrid[Read More]
Scoped Dev Toolbox (based on Jim C's)
Dev Toolbox is a scoped app to capture tests for all the Out of Box servicenow applications. This is a scoped application for Service-now to allow some utilities to be easily added and maintained on instances.[Read More]
Using processors to download files
I was talking to Nthumma about a problem. It was the need for a custom XML file for each incident. I knew of a way to do this, but it’s old. Enter Processors.[Read More]
Dawn Jurek has a great list of best practices that she keeps up to date.
As much as I’d like to think that list will always exist, I’ve been burnt before, so this is my copy.
I am trying to keep a small list of emails I get from service-now installations… this post is just that;[Read More]
Silly tech videos
A while ago some people shared with me some great videos that were just silly. These are just, well in my opinion worth at least a cursory glance. If you’re like me you’ll probably enjoy them[Read More]