Building reports via URL

Building reports via the URL can be really useful when you don’t want to ensure a report exists or hasn’t been modified, but documentation is pretty lacking on it.

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Impersonating via sys_id

Sometimes you’ll have many people with the same name… Don’t judge my users. You also sometimes need to impersonate the user. Did you know you can impersonate by pasting the sys_id? I didn’t.

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Scoped Dev Toolbox (based on Jim C's)

Dev Toolbox is a scoped app to capture tests for all the Out of Box servicenow applications. This is a scoped application for Service-now to allow some utilities to be easily added and maintained on instances.

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Best Practices

Dawn Jurek has a great list of best practices that she keeps up to date.
As much as I’d like to think that list will always exist, I’ve been burnt before, so this is my copy.

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Email examples

I am trying to keep a small list of emails I get from service-now installations… this post is just that;

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Silly tech videos

A while ago some people shared with me some great videos that were just silly. These are just, well in my opinion worth at least a cursory glance. If you’re like me you’ll probably enjoy them

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